{"id":1444,"date":"2025-07-02T03:42:40","date_gmt":"2025-07-02T01:42:40","guid":{"rendered":"https:\/\/webidentity.ch\/privacy-policy\/"},"modified":"2026-01-06T13:55:28","modified_gmt":"2026-01-06T12:55:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/webidentity.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Terms and Conditions<\/h1>\n<div>\n<p>These general terms and conditions apply to all our products and services.<\/p>\n<\/div>\n<h2>\n<p>Commitment to protecting your personal data<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">Webidentity only collects the information necessary to deliver its services.<\/p>\n<p class=\"p1\">We handle your personal data with care and implement technical and organizational measures to protect your privacy.<\/p>\n<\/div>\n<h2>Commitment to protecting your personal data<\/h2>\n<ul>\n<li>\n<div><strong>Name, address, and residence:<\/strong> required for invoicing, contacting you, and delivering our services.<\/div>\n<\/li>\n<li>\n<div><span class=\"s1\"><b>Email address:<\/b><\/span> used to send important information regarding your services or contract.<\/div>\n<\/li>\n<li>\n<div><span class=\"s1\"><b>Phone number:<\/b><\/span> used to contact you in relation to our services or to request your feedback.<\/div>\n<\/li>\n<li>\n<div><span class=\"s1\"><b>Login details and customer ID:<\/b><\/span> used to secure access to your account and facilitate our support.<\/div>\n<\/li>\n<\/ul>\n<h2>Purposes and legal bases of processing<\/h2>\n<div>\n<p class=\"p1\">Your data is used for the following purposes:<\/p>\n<\/div>\n<ul>\n<li>\n<div>To perform a contract or respond to your request<strong>(legal basis: contractual necessity)<\/strong><\/div>\n<\/li>\n<li>\n<div>To improve our services, website, or communications <strong>(legal basis: legitimate interest)<\/strong><\/div>\n<\/li>\n<li>\n<div>To comply with legal and regulatory obligations <strong>(legal basis: legal obligation)<\/strong><\/div>\n<\/li>\n<\/ul>\n<div>\n<p class=\"p1\">Nous ne vendons ni ne louons vos donn\u00e9es \u00e0 des tiers.<\/p>\n<\/div>\n<h2>\n<p>Sharing data with third parties<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">We only share your personal data with:<\/p>\n<\/div>\n<ul>\n<li>\n<div>Technical providers (hosting, support tools) strictly necessary to deliver our services<\/div>\n<\/li>\n<li>\n<div>\n<p>Competent authorities when legally required (e.g. court order)<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<p>Data retention<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">We retain your data only for as long as necessary to fulfill the purposes described above, or as required by law.<\/p>\n<p class=\"p1\">In general, contract-related data is stored for 10 years after termination (Swiss accounting obligations).<\/p>\n<\/div>\n<h2>\n<p>Your rights<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">In accordance with the GDPR and the Swiss nLPD, you have the following rights:<\/p>\n<\/div>\n<ul>\n<li>\n<div>\n<p class=\"p1\">Access to your data<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p class=\"p1\">Rectification or deletion<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p class=\"p1\">Restriction of processing<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p class=\"p1\">Objection to processing<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p class=\"p1\">Data portability<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p class=\"p1\">File a complaint with the Federal Data Protection and Information Commissioner (Switzerland) or another supervisory authority (EU)<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>\n<p class=\"p1\">To exercise these rights, please contact us at: <a href=\"mailto:privacy@webidentity.ch\"><span class=\"s1\"><b>privacy@webidentity.ch<\/b><\/span><\/a><\/p>\n<\/div>\n<h2>\n<p>Security and storage<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">Your data is stored in Switzerland or within the European Union.<\/p>\n<p class=\"p1\">We implement technical (encryption, backups) and organizational (access controls, internal awareness) measures to protect your information.<\/p>\n<\/div>\n<h2>\n<p>Cookies<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">Our website uses cookies to improve user experience and analyze traffic.<\/p>\n<p class=\"p1\">You can manage your preferences or disable cookies at any time in your browser settings.<\/p>\n<\/div>\n<h2>\n<p>Contact<\/p>\n<\/h2>\n<div>\n<p class=\"p1\">For any questions regarding this Privacy Policy:<\/p>\n<\/div>\n<ul>\n<li>\n<p><a href=\"mailto:privacy@webidentity.ch\"><\/p>\n<p class=\"p1\"><b>privacy@webidentity.ch<\/b><\/p>\n<p><\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"tel:+41273207600\"><strong>027 320 76 00<\/strong><\/a><\/p>\n<\/li>\n<\/ul>\n<hr>\n<div>\n<p class=\"p1\">Last updated: January 2023<\/p>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"animation\":\"slide-bottom-medium\",\"animation_delay\":\"100\",\"header_transparent\":false,\"header_transparent_noplaceholder\":false,\"header_transparent_text_color\":\"light\",\"image_position\":\"center-center\",\"overlap\":false,\"padding\":\"large\",\"padding_remove_bottom\":false,\"padding_remove_top\":false,\"preserve_color\":false,\"style\":\"secondary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Terms and Conditions\",\"margin\":\"remove-vertical\",\"text_align\":\"center\",\"title_element\":\"h1\",\"title_style\":\"h1\"}},{\"type\":\"text\",\"props\":{\"block_align\":\"center\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>These general terms and conditions apply to all our products and services.<\\\/p>\",\"margin\":\"default\",\"maxwidth\":\"xlarge\",\"text_align\":\"center\",\"text_style\":\"lead\"}}]}],\"props\":{\"margin\":\"large\"}}],\"name\":\"Hero\",\"modified\":\"2021-01-13T15:56:34.607Z\"},{\"type\":\"section\",\"props\":{\"header_transparent\":false,\"header_transparent_noplaceholder\":false,\"id\":\"Deployment\",\"image_position\":\"center-center\",\"padding\":\"large\",\"padding_remove_bottom\":false,\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"margin\":\"small\",\"width\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky\":\"row\",\"position_sticky_breakpoint\":\"m\",\"position_sticky_offset\":\"130\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Commitment to protecting your personal data<\\\/p>\",\"margin\":\"large\",\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Webidentity only collects the information necessary to deliver its services.<\\\/p>\\n\n\n<p class=\\\"p1\\\">We handle your personal data with care and implement technical and organizational measures to protect your privacy.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Commitment to protecting your personal data\",\"margin\":\"large\",\"title_element\":\"h2\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_marker\":\"bullet\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"<strong>Name, address, and residence:<\\\/strong> required for invoicing, contacting you, and delivering our services.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"<span class=\\\"s1\\\"><b>Email address:<\\\/b><\\\/span> used to send important information regarding your services or contract.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"<span class=\\\"s1\\\"><b>Phone number:<\\\/b><\\\/span> used to contact you in relation to our services or to request your feedback.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"<span class=\\\"s1\\\"><b>Login details and customer ID:<\\\/b><\\\/span> used to secure access to your account and facilitate our support.\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"Purposes and legal bases of processing\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Your data is used for the following purposes:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_marker\":\"bullet\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"To perform a contract or respond to your request<strong>(legal basis: contractual necessity)<\\\/strong>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"To improve our services, website, or communications <strong>(legal basis: legitimate interest)<\\\/strong>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"To comply with legal and regulatory obligations <strong>(legal basis: legal obligation)<\\\/strong>\"}}]},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Nous ne vendons ni ne louons vos donn\\u00e9es \\u00e0 des tiers.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Sharing data with third parties<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">We only share your personal data with:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_marker\":\"bullet\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"Technical providers (hosting, support tools) strictly necessary to deliver our services\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Competent authorities when legally required (e.g. court order)<\\\/p>\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Data retention<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">We retain your data only for as long as necessary to fulfill the purposes described above, or as required by law.<\\\/p>\\n\n\n<p class=\\\"p1\\\">In general, contract-related data is stored for 10 years after termination (Swiss accounting obligations).<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Your rights<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">In accordance with the GDPR and the Swiss nLPD, you have the following rights:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_marker\":\"bullet\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">Access to your data<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">Rectification or deletion<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">Restriction of processing<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">Objection to processing<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">Data portability<\\\/p>\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\">File a complaint with the Federal Data Protection and Information Commissioner (Switzerland) or another supervisory authority (EU)<\\\/p>\"}}]},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">To exercise these rights, please contact us at: <a href=\\\"mailto:privacy@webidentity.ch\\\"><span class=\\\"s1\\\"><b>privacy@webidentity.ch<\\\/b><\\\/span><\\\/a><\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Security and storage<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Your data is stored in Switzerland or within the European Union.<\\\/p>\\n\n\n<p class=\\\"p1\\\">We implement technical (encryption, backups) and organizational (access controls, internal awareness) measures to protect your information.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Cookies<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Our website uses cookies to improve user experience and analyze traffic.<\\\/p>\\n\n\n<p class=\\\"p1\\\">You can manage your preferences or disable cookies at any time in your browser settings.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Contact<\\\/p>\",\"margin\":\"large\",\"margin_remove_bottom\":false,\"margin_remove_top\":false,\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">For any questions regarding this Privacy Policy:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p class=\\\"p1\\\"><b>privacy@webidentity.ch<\\\/b><\\\/p>\",\"icon\":\"mail\",\"link\":\"mailto:privacy@webidentity.ch\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"<strong>027 320 76 00<\\\/strong>\",\"icon\":\"receiver\",\"link\":\"tel:+41273207600\"}}]},{\"type\":\"divider\",\"props\":{\"blend\":true,\"divider_element\":\"hr\",\"divider_style\":\"small\",\"margin\":\"large\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p class=\\\"p1\\\">Last updated: January 2023<\\\/p>\",\"margin\":\"default\",\"text_color\":\"muted\",\"text_style\":\"meta\"}}]}]}],\"name\":\"Features\"}],\"version\":\"4.5.33\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions These general terms and conditions apply to all our products and services. 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